How To Set Up Your Fitbit Surge

How do I fix my Fitbit device?

Earlier you begin using your Fitbit device, y'all must connect information technology to your Fitbit account with a phone, tablet, or computer. Connecting your device allows it to transfer (or sync) data dorsum and forth with Fitbit.

Note: For more than information almost setting up Fitbit Ace, run across How practise I fix Fitbit Ace devices?

Connect your Fitbit device to the charger before you brainstorm the setup process.

Closed Trackers and watches

If you're adding a 2d Fitbit device to your account or replacing an old ane, skip down to How practice I gear up upwardly a replacement device or add a second device to my business relationship?

How do I create a Fitbit account and connect my device?

The latest Fitbit devices require an iPhone or Android phone. To verify that your phone is compatible with the Fitbit app, visit fitbit.com/devices.

If your phone or tablet isn't compatible, y'all tin prepare up some Fitbit devices on a Mac or Windows 8.i reckoner with a program called Fitbit Connect.

Choose a section below depending on whether you adopt to gear up your device with the Fitbit app or with Fitbit Connect.

If you're calculation a second Fitbit device to your business relationship or replacing an onetime one, skip downwardly to How do I ready upward a replacement device or add a second device to my business relationship?

Closed Fitbit app

Note: If yous're setting up certain Fitbit devices with an Android phone, a notification appears on your phone to begin the setup procedure. Tap the notification and follow the on-screen instructions to set up your device. If you lot don't have the Fitbit app, the notification takes you to the Google Play Store to download the app.

To set upward your Fitbit device with the Fitbit app:

Download and install the Fitbit app from one of the following locations:
- Apple devices—Apple App Shop
- Android devices—Google Play Store
- Windows 10 devices (phones, tablets, and computers)—Microsoft Store
Open up the Fitbit app and tap Join Fitbit.
Follow the on-screen instructions to create a Fitbit account and connect ("pair") your Fitbit device to your phone or tablet. Pairing makes sure your Fitbit device and phone or tablet can communicate with one some other (sync their data).
Note that to create a Fitbit account, you're prompted to enter your birthdate, height, weight, and sex to calculate your stride length and to estimate distance, basal metabolic rate, and calorie burn. For more information, see How does my Fitbit device calculate my daily action? Subsequently you fix up your account, your first name, last initial, and contour picture show are visible to all other Fitbit users. You accept the pick to share other information, but well-nigh of the data you provide to create an account is individual by default.

For Fitbit Ionic, Fitbit Sense, Fitbit Versa, Fitbit Versa 2, and Fitbit Versa three, you're prompted to connect your watch to your Wi-Fi network. These devices use Wi-Fi to prepare your sentry, download playlists, download apps from the Fitbit Gallery, and for faster firmware and Fitbit OS updates. For all-time results, connect your spotter to your home Wi-Fi network. For more information, see How do I connect my Fitbit watch to Wi-Fi?

For Charge v, your phone might share your location with your tracker to reduce the time information technology takes for the built-in GPS sensors to connect to GPS satellites for the first time. Make sure the location permission for the Fitbit app is allowed. For instructions, come across the Apple tree assist article or the Google (Android) help article.

If you accept trouble, run into Why can't I set upwards my Fitbit device?

How exercise I set upwards a replacement device or add a 2d device to my account?

Follow these instructions if you already have a Fitbit account and want to replace your existing Fitbit device with a new 1, or if you utilise more than one device connected to the same account. If you're replacing i device with another of the same model, you'll be asked to confirm the replacement. For instructions on how to remove a Fitbit device from your account, encounter Can I apply more than than one Fitbit device with the aforementioned business relationship?

Choose a section below depending on whether yous prefer to apply the Fitbit app or Fitbit Connect to set up your device.

Closed Aria

If you're unsure whether you own an Aria or Fitbit Aria 2, plough the scale over and remove the battery cover to see how many batteries it contains. Aria uses iv batteries, while Aria 2 uses iii batteries. Aria two as well has "Aria 2" written on the dorsum of the scale.

What router settings do I need to set up and sync Aria?

Aria connects to your wireless home network and works with any Wi-Fi router that uses the following standards:

802.11b frequency setting
WEP / WPA / WPA2 personal security
Automatic (DHCP) IP setup (static IP configurations are non supported)

Your SSID and countersign should contain just alphanumeric characters (east.g. A-Z, 0-nine). If you feel bug connecting to a network that uses special characters, change the name of the network to but use alphanumeric characters, and try to connect over again.

Tin can I apply a mobile Wi-Fi hotspot to fix upward Aria?

A mobile Wi-Fi hotspot should only be used if a wireless router is unavailable. Consider the following information when attempting to set upward your scale using a hotspot:

Connecting Aria to a mobile Wi-Fi hotspot requires that the mobile device be persistently in this way. The device's battery may drain chop-chop.
To consummate the setup process with a mobile Wi-Fi hotspot, yous volition demand a second wireless device to connect to the hotspot. For example, if you are using an iPhone as a hotspot, you will need either another mobile device or a estimator to proceed through either of the set methods explained in How exercise I set up Aria?
Your hotspot needs to be configured according to the same specifications as a wireless router. For the specs, come across What router settings exercise I need to gear up and sync Aria?

How do I ready up Aria?

To set up your calibration using the web-based method, you lot'll need a Wi-Fi enabled estimator, phone, or tablet. Make certain you know your Wi-Fi password and that information technology doesn't exceed 31 characters. For help finding your countersign, see How do I find my Wi-Fi network password and security setting?

Note: If yous're trying to set up your Aria again later making changes to your network, come across How exercise I reconnect my Fitbit scale to my wireless network?

To set up your Aria scale:

Restart the estimator, phone, or tablet that you're going to use to gear up your scale.
Make sure your browser allows cookies.
If you're using a computer:
1. Place your calibration within ten feet of your router.
2. Ensure that your router is uniform with the 802.11b protocol. For more information, encounter What router settings exercise I need to ready up and sync Aria?
3. If the router is continued to your computer with an Ethernet cable, unplug it. The router and computer must be connected over Wi-Fi.
Open a web browser on your calculator, phone, or tablet and go to fitbit.com/scale/setup/start.
Tap Get started, then tap it once again when you encounter the pop-up message.
Sign in to your fitbit.com business relationship.
Personalize your Aria by giving it a name and entering the initials you'd similar to encounter on the scale when information technology recognizes you.
Put the scale into setup manner by removing a battery for 10 seconds and and then reinserting information technology. Tap Go on when the scale'southward brandish says "SETUP Agile."
Switch your figurer, phone, or tablet to the scale's Wi-Fi network (this will appear as the word "Aria" followed by half dozen characters).
Return to your web browser and tap I'm Continued. You lot'll see a list of available wireless networks.
Tap the name of your dwelling house wireless network. If y'all don't meet your home wireless network, tap Refresh Networks to browse over again. If you even so don't encounter your network, tap Join Other Network to enter your network proper name and password manually.
Enter your network password. Remember that it's case-sensitive.
Tap Submit, and and so immediately check your scale's screen equally it attempts to connect to your network.
- If yous see a check mark or a smiley face, Aria is connected and you tin stand on the scale to complete a weigh-in.
- If yous meet an error message, see Why isn't my Fitbit calibration working?

Closed Aria 2

To prepare up your Fitbit Aria 2, create a Fitbit business relationship and connect your scale through the Fitbit app on your telephone, tablet, or Bluetooth-enabled Windows 10 estimator. At this time, Fitbit Connect isn't uniform with Aria ii, then y'all can't fix up Aria two using a Mac.

If you already accept a Fitbit account and the Fitbit app, skip to How exercise I add a calibration to my existing account?

Note: If you're unsure whether you lot ain an Aria or Aria ii, turn the calibration over and remove the battery comprehend to see how many batteries information technology contains. Aria uses 4 batteries, while Aria 2 uses 3 batteries. Aria 2 too has "Aria 2" written on the back of the calibration.

What router settings do I need to gear up and sync Aria 2?

Aria 2 connects to your wireless dwelling house network and works with whatsoever Wi-Fi router that uses the following standards:

802.11b/thousand/n frequency setting
WEP / WPA / WPA2 personal security
Automatic (DHCP) IP setup (static IP configurations are not supported)
Both the network name and password must be no more than 32 characters long

Tin I utilise a mobile Wi-Fi hotspot to set up Aria 2?

Nosotros practice not recommend using a mobile Wi-Fi hotspot to set up Aria 2, every bit syncing volition be wearisome and your calibration may be unable to update. Connecting Aria ii to a mobile Wi-Fi hotspot requires the device to remain persistently in this mode, which may drain the battery quickly and use excessive information.

How do I create a Fitbit account and connect Aria 2?

Note: If you're trying to set upwards your Aria 2 again afterwards making changes to your network, see How do I reconnect my Fitbit scale to my wireless network?

Make sure the Fitbit app is compatible with your device by checking fitbit.com/devices.
Download and install the Fitbit app from one of the following locations:
- Apple devices—Apple App Store
- Android Devices—Google Play Store
- Windows 10 devices (phones, tablets, and computers)—Microsoft Store
Open the Fitbit app and tap Join Fitbit to get started.
Follow the on-screen instructions to create a Fitbit account and connect your calibration to the internet. You must know your wireless network countersign, and the scale must be within range of the network. If yous run into an mistake message, see Why isn't my Fitbit scale working?
Note that the personal data you provide during setup is used to calculate your basal metabolic rate (BMR), which helps decide your estimated calorie expenditure and your body mass alphabetize (BMI). For more than information, meet How does my Fitbit device calculate my daily activeness? This information is private unless you change your privacy settings and opt to share information technology with your Fitbit friends.

If you have problem setting up Aria 2, briefly press the push in the bombardment compartment to restart your calibration and render to the offset of the setup process. If you even so tin't set up your Aria 2 after completing all the steps to a higher place, contact Customer Support.

How do I add a scale to my existing account?

If you already accept a Fitbit account, use the Fitbit app on your phone, tablet, or Bluetooth-enabled Windows 10 reckoner to prepare up your new scale.

In the Fitbit app, tap the Today tab your profile picture show.
Tap Set Up a Device.
Choose your device.
Follow the on-screen instructions to create a Fitbit account and connect your scale to the cyberspace. You must know your wireless network password, and the scale must be inside range of the network.

If you have trouble setting up Aria 2, briefly press the button in the battery compartment to restart your scale and begin the setup process again.

What is a personalized icon on Aria 2?

When you prepare up your calibration, you lot're asked to choose a personalized icon. This icon appears on the scale whenever you lot complete a counterbalance-in. After y'all weigh yourself, y'all see your icon on the screen to confirm the counterbalance-in is assigned to the correct person. Refer to the table for a complete listing of the bachelor icons.