How To Set Up V380 Bulb Camera

Network setting

Network configuration

How to configure wireless photographic camera network (Android users)

Preparation before configuration:

1. Power on the camera and set the device to hotspot way. When the (MV+ID) hotspot signal is found in the WiFi listing of the mobile telephone, information technology means that the device is in the waiting configuration land

Configuration steps:

1. Click the "+" button in the upper right corner of the device list -> select [Add Camera]
2. Select [WiFi Smart Camera]
3. Select [AP hotspot connectedness] and follow the system prompts to continue performance
four. Select the WiFi that the device needs to configure, and enter the WiFi countersign -> click [Ostend]
five. Below Android 10: Select the device hotspot, and the mobile phone volition automatically first network configuration after connecting to the hotspot
Android x and higher up: Click [Connect AP spot] or enter the mobile telephone system [Settings], select [WLAN], connect to the device hotspot (MV+ID), and the device will automatically connect to WiFi after returning to the app
half-dozen. The camera's voice prompts "WiFi connecting – WiFi connected" to signal that the configuration is successful, and the APP prompts "Completed"

How to configure wireless photographic camera network (IOS users)

Training before configuration:

1. Power on the photographic camera and set up the device to hotspot mode. When the (MV+ID) hotspot signal is found in the WiFi list of the mobile phone, it means that the device is in the waiting configuration country

Configuration steps:

1. Click the "+" push button in the upper right corner of the device list -> select [Add together Camera]
two. Select [WiFi Smart Camera]
iii. Select [AP hotspot connection] and follow the system prompts to keep operation
four. The arrangement automatically obtains the currently connected WiFi, enter the WiFi countersign -> click [Confirm]
5. Click [Connect AP spot] or enter the mobile phone arrangement [Settings], select [Wi-Fi], connect to the device hotspot (MV+ID), and the device will automatically connect to WiFi afterward returning to the app
vi. The photographic camera's voice prompts "WiFi connecting – WiFi continued" to bespeak that the configuration is successful, and the APP prompts "Completed"

During the configuration procedure, the device vocalism prompts "wifi connected", but the mobile phone doesn't prompt "Completed"

· The device has been successfully connected to the Internet, but add together the connected device to the APP
1. Click the "+" button in the upper right corner of the device list -> select [Add Photographic camera]
ii. Select [WiFi Smart Camera] -> [Add device ID]
iii. Fill in device ID or browse the QR lawmaking on device as prompted by the system -> click [Confirm]
4. APP prompts "Completed"

What if the device fails to connect to WiFi during network configuration

1. The camera tin can only connect to 2.4G frequency WiFi, and does non support 5G frequency WiFi and mixed frequency WiFi, and does not support connecting to the guest network set by the router
two. Please do not exceed the device connexion range, try to configure the network again later the device is closed to the router
3. The WiFi name cannot contain Chinese characters, and the WiFi proper name cannot be set to hide
four. Check whether the router restricts device access
5. If the device fails to receive configuration information or fails to be configured for multiple times, it is recommended to use AP hotspot way configuration

How to connect a V380 photographic camera with a network cable

one. Cameras with a network port can employ a network cable connected to the network, delight utilise a standard 8-core network cable to connect the device
two. There is no need to configure the network when the device is connected to the network cable. Afterward the network cablevision is plugged in, the network port indicator will be on, and the device with a system audio will prompt "WiFi Connecting" -> "WiFi Connected" ways the connectedness is successful
three. Click the "+" push button in the upper right corner of the device list -> select [Add Camera] -> select [WiFi Smart Photographic camera] -> [Add device ID], follow the system prompts to fill in or scan the device ID -> click [Confirm]

Annotation: The network cable connection has priority. When the network cable is connected, other connexion methods volition be blocked. If you demand to switch to the wireless connectedness method, please disconnect the network cable beginning

How to connect 4G camera

ane. Delight connect the antenna of the device and insert 4G sim menu correctly
2. Power on the device, and the device vox prompts "Cellular network connecting" -> "Successful connection" means that the connection is successful
iii. Click the "+" push button in the upper right corner of the device list -> select [Add together Camera] -> select [4G Smart Camera], scan the code to add or click [Can't find the QR code on the device?] -> [Please enter device ID] to fill in the device ID

What if 4G camera fails to connect

1. If the device prompts "Dialing timeout, please confirm SIM card status", it ways that the device connection has failed
2. Please make sure that the sim card is available and has remaining information
three. Brand sure that the device is continued to the antenna and the 4G sim menu is inserted correctly
4. Try to connect the device again where the signal is ameliorate

How to connect wifi kit

ane. Power on the base station and plug it into the router LAN port
two. Power on the camera that needs to be connected to the WiFi kit, and the camera phonation prompts that the connectedness is consummate
3. Click the "+" push button in the upper right corner of the device list -> select [Add together Camera] -> select [kit] -> click [Adjacent], scan the QR code of the base station body and add the camera connected nether the base station to the device list

How to connect the device under the AP station(connecting without router)

Preparation before configuration:

1. Ability on the camera and set the device to hotspot style. When the (MV+ID) hotspot signal is plant in the WiFi listing of the mobile telephone, it means that the device is in the waiting configuration state

Connection steps:

i. Open the WiFi list of the mobile phone, connect to the device hotspot (MV+ID), and the "Connected" status nether the hotspot means the connection is successful
2. Open the APP, press and hold the drop-down in the blank of the device listing to refresh the list
3. The device menu appears in the device list, and the device is successfully added
four. Click the play button on the screen, follow the system prompts to gear up the password, after that, you can do further operations on the device

Note：
1. To connect the device in the AP hotspot way, the mobile phone must remain connected to the device hotspot. Please ensure that the mobile telephone is within the hotspot connection range to avert disconnecting the device
ii. Device hotspot means that the signal from the camera cannot connect to the Internet, and other networked applications cannot be used when the phone is connected to the hotspot. Delight pay attention

Why tin't camera connect to 5G frequency WiFi

The difference betwixt two.4G WiFi and 5G WiFi

1) two.4G is a wireless technology. Because its frequency ring is between 2.400GHz and two.4835GHz, information technology is referred to as 2.4G wireless technology
2) 5G WiFi refers to the wireless engineering developed based on the IEEE 802.11ac standard. Considering the IEEE 802.11ac technology itself works in the 5G Hz frequency band, information technology is as well called 5G WiFi

The difference between 5G WiFi and 5G communication network

· The 5G in 5G WiFi refers to the frequency band of the wireless signal. In the mobile network, the "G" in 4G and 5G refers to the English language discussion "Generation", and 4G refers to the fourth-generation mobile phone mobile advice standard, 5G is the fifth-generation mobile telephone mobile communication standard

Why can't the device connect to 5G WiFi

· The WiFi module used by the V380 production only supports connectedness to ii.4G WiFi, and cannot recognize or connect to 5G WiFi. Therefore, 5G WiFi or mixed-band WiFi cannot exist used to configure the device network

Networking settings

How to add the online device to your phone

1. Click the "+" push in the upper right corner of the device listing -> select [Add together Camera]
two. Select [WiFi Smart Camera] -> [Add together device ID]
3. Fill up in or browse the device ID as prompted by the organisation -> click [Ostend]
four. APP prompts "Completed"

How to set static IP

Afterward connecting the device with the mobile phone V380App, click [Settings]-[Device IP] interface setting
requirements in the lower right corner of the device listing screen :
1. IP: set according to the gateway itself
2. Subnet mask: 255.255.255.0
3. Gateway : Normally router IP
iv, DNS: Generally router IP

Annotation: Afterwards setting the static IP, the device needs to exist powered off and restart once to reconnect to the network.

How to connect the device afterward irresolute the router connection or modifying WiFi countersign

· If you lot did the following operations
a. Replaced the router
b. Modified WiFi username and password
c. Changed the network configuration information
Please restore the wireless camera to the factory default settings and reconfigure the network

How many devices tin can exist added to the device listing

→ Theoretically, in that location is no upper limit for the number of device lists
→ Merely one device screen can exist previewed at the aforementioned time
→ Long-press the device list under local login to manage devices in batches

What if tin not add device to the device list

· If the device can't be added to the device listing, or the system prompts "Device already exists" when calculation, and the device tin can't be found in the device list, please try to uninstall the software and reinstall it to add the device again

Network connection

How to cheque the network status of camera

· After the device is added to the device list, y'all tin can view the photographic camera network status in the device window
ane. Connecting: information technology means that the APP is acquiring the device status, and the current status of the device will be displayed after the acquisition is successful
ii. Net offline: indicates that the device is non connected to the Internet, and the APP cannot connect to the device in this state
3. Internet online: indicates that the device is connected to the Internet, and the APP tin can connect to the device remotely in this land
4. LAN online: it means that the device and the mobile phone are in the same local area network. In this state, the camera and the mobile telephone are connected point-to-indicate

APP prompts "Device offline" when it connects to the device

LAN offline, Cyberspace offline

1) Delight try to restart the camera to confirm that the camera has been started correctly and connected to WiFi
2) Turn off the router AP isolation function
3) Check whether the mobile phone can exist continued to the Internet normally, and the APP has obtained the network permission

LAN online, Net offline

1) Please effort to restart the camera and confirm that the camera is already in station manner
2) Check whether the router is connected to the Internet
3) Check whether the router restricts the device from connecting to the Net
4) Turn off functions such as router firewall, blacklist, mac address binding, etc.
5) If the above methods fail to solve the trouble, please contact the technician

What to do if the image always keeps loading

1. Please try to shut the APP and open it once more
2. Please try to ability off and restart the camera once
iii. Delight do not exceed the router connection range, endeavour to connect the device close to the router
4. Please log in to the router background to check if at that place is a restricted device connexion

What to do if the epitome freezes when connecting

· Network fluctuation or insufficient mobile telephone memory during connectedness may crusade the screen to freeze
1. Please practice non exceed the router connection range, effort to connect the device shut to the router
2. Please try to switch the screen to SD stream preview

Connect Tutorial

What if WiFi can not be connected to the router？

· Please try to configure the network almost the router.
· The V380 wireless camera can only connect 2.4G frequency WiFi signal.
· Practice not employ Chinese characters for the router proper noun.
· Check whether the router has device connection restrictions.
· Some routers may be difficult to configure, AP hot spot manner is recommended for the configuration

How to connect a V380 camera with a network cablevision

→ camera with network interface may utilise a network cablevision continued to the network
no configuration is needed–plug in the cable,the light indicator turns on, device with loudspeaker will speak "connecting" –"connected", the camera is connected

Note : The network cablevision connection has priority. When the network cable is connected, other connectedness methods will be blocked.

How to connect the camera to the router with WiFi smart link?

[Click on "+" in the upper right corner] -> [Please use Wi-Fi Smart to connect] -> [Enter the WiFi countersign] -> [Scan to add the device ID (optional)] -> Click [Next] – > After the connection is successful, the photographic camera voice prompts "WiFi connected". The device appears in the device list. Click the device to view the epitome.

How to switch wireless camera connexion mode?

A, switch AP hot spot mode to station mode

1, indoor wireless photographic camera:

a) Method one: [Long printing the reset reset button of the tail line for near 7s] to restore the device to the factory settings, that is, switch to the station mode.

b) Method 2: When the device is connected to the network, in the lower right corner of the V380App device listing screen, set up [Setting] – [replace device network] – [switch the device to routing mode and select the road to fill in the countersign] – [OK].

ii, outdoor wireless camera:
(a) Method one: [Long press the reset reset button for most 10s] to restore the device to the factory settings. look until the tail indicator light which flashed rapidly turns to abiding on, Short printing the button again,When the tail indicator flashes slowly, the device has been switched to station mode.

(b) Method 2: In the state that the device is continued to the network, in the lower correct corner of the V380App device list screen [Settings]-[Change Device Network]-[Switch device to route mode and select route to fill up in password]-[OK].

B, switch station mode to AP hot spot way

1, indoor wireless photographic camera:

a) Method one: [Long press the reset reset button on the tail line for about 7s] to restore the device to factory settings. When the device prompts "waiting for WiFi smart link configuration", printing RESET in one case to reset the button. The device prompts "access point established, That ways the photographic camera is in Hot spot way already.

b) Method Two: In the state of the device connected to the network, in the lower right corner of the V380App device list screen [settings] – [supplant device network] – [switch device to AP mode] – [OK].

2, outdoor wireless camera:

(a) Method one: [Long press the reset reset push for about 10s] . Press the RESET push button for 10 seconds to reset the device to the factory settings. The tail calorie-free indicator which flashed chop-chop turned to constant on，it means the camera is in hot spot manner.

(b) Method 2: When the device is continued to the network, in the lower right corner of the V380App device list screen, gear up [Setting] – [Change Device Network] – [Switch Device to AP Mode] – [OK].

How to employ the ap hotspot configuration to connect the photographic camera into the route?

1. Android user: Click [+] in the upper right corner -> [Admission-Point established] -> [Select device] -> [Select the route to be connected and enter the route countersign] -> [Click OK] Later on successful connection,

The camera volition show a prompt "WIFI connection completed", the device list appears on the device -> [Click on the device to view the image]

2. Ios user: enter the phone to ready the connexion [device hotspot (hot spot at the beginning of the MV)] -> [click the "+" in the upper correct corner -> [hotspot is established] -> [select the road to connect and enter the road password] – > [Click OK] .

After the connection is successful, the camera will prompt "WIFI connectedness completed".

Networking issues

Which protocols are supported by the wireless camera

→ The protocols supported by the V380 wireless camera include: TCP/IP, UDP, RTSP, HTTP, DDNS, DHCP, FTP, NTP, and ONVIF (other protocols are temporarily not supported)

Note:
1. Only Anyka and GM support the ONVIF protocol. Other solutions do non support ONVIF protocol tin non connect to NVR
ii. Anyka 2505 version, GM 3505 firmware does non open up RTSP protocol, if you lot need to connect NVR please contact the technician to provide upgrade package to open up RTSP

Device tin can not exist added to the device list

·If the device can not exist added to the device list, or the system prompts "The device already exists" when adding, the device cannot exist found in the device list.

Method One: Close the software completely and restart information technology. Open

Method Two: Uninstall the software and reinstall it.

How far is the hotspot fashion connectedness range?

→ The general connection distance is 10 to 15 meters, depending on the use of a certain departure, tin can be further in a open empty space

Can't encounter the prototype after modifying the routing password or changing the router

Later on changing the routing name, countersign, or changing the router, the network data has changed and the wireless camera needs to be reset to the mill and reconfigure the network.

How to check the device ID (device number)

→ ID is the 8-digit device number, which tin be tagged on the device body, or viewed in the list of software devices.

During the configuration procedure, the device voice prompt "wifi continued", just the mobile phone prompts "device connection timeout"

Method one: According to the voice prompt "wifi continued"
→ Click [Next] system automatically searches for devices connected to the same LAN and the new device volition show upward in the device list, click [Next] if the App can not notice any new devices automatically, the page turns to device manual adding folio automatically, input or browse device ID [Add together], the organisation jumps to the device list, the newly added device is displayed in the device listing first

Method 2: Add LAN (But if the camera and the mobile telephone are connected to the same network)
→ Return to the [Device List] interface
→ pull down the screen to refresh the device listing
→ The organisation automatically searches for the LAN device and then adds the device to be displayed in the device list commencement

Can not observe Hot spots on App or mobile phone

Brand sure the photographic camera has started without problems and is in hot spot mode.

1) the device will be in hot spot fashion after the camera speaks"access point established"

two) Outdoor all in one devices volition right be in hot spot mode after manufacturing plant reset, the tail indicator light of outdoor all in one devices without Cyberspace port will exist on.

• Make certain antenna is well installed if the device has external antenna.

• Make sure the device is not continued with Internet wire,if it is connected with a wire, other ways of connexion will be screened.

• Try change phone connexion or Upgrade the firmware version of the device

· Contact the seller to accept the device repaired if none of the above works

How to add a networked device to your phone

Method one: Manually add
1, open the [device list] interface, click [+] in the upper right corner
2, select [WiFi connection completed] or [other ways]
3, after entering the ID and password [OK add], the system jumps to the device List, the newly added device is displayed in the outset identify in the device list.

Method 2: Local Expanse Network Addition (Only if the camera and the mobile phone are connected to the aforementioned network)
ane. Open the Device Listing screen, Pull downward the screen to refresh the device list.
2. The organisation automatically searches for the LAN device and automatically adds the device brandish. In the first place of the device list , successful calculation, the preview needs to enter the correct admission password (as shown below)

3, the device's get-go networked device countersign is empty, need to set a password